Orders

Wholesale orders placed with Maison Mangostan are accepted on excel order sheet and online through the wholesale B2B Platform, from available stock or on backorder.

 

Access to B2B Platform if free of charge and must be approved for a wholesale account. Business details, like business name, address, tax number, business location and contact details may be required to approve the access.

 

Once the order has been placed, the wholesale customer will receive an email acknowledging the details of the order. The placed order cannot be modified or canceled. Any cancelation or variation of the order bust be agreed in writing by email  sale@maisonmangostan.com

 

Unless otherwise agreed to in writing, 30% deposit of the order value due within 10 days from receiving proforma invoice and balance the 70% of the order value before shipping, are required for all pre-season orders. Without executing the 30% deposit within 10 days from receiving proforma invoice, the order is considered as cancelled. 30% deposit is non-refundable if the 70% balance is not paid.

 

100% prepayment is required to be paid within 10 days from receiving proforma invoice for all Stock orders.

 

The payment of the order must be made via Buyer’s credit card, Pay Pal or Bank transfer.

 

Unless you cancel your order, acceptance and processing of the order will be finalized when the full payment will be done, and the dispatch confirmation email to the customer email provided in register form, will be sent.

 

Maison Mangostan reserves the right not to accept the order, if we there is no authorization for payment; the item ordered is out of stock or is withdrawn due to issues with quality control standards; shipping restrictions apply to a particular item; or the customer does not meet the eligibility criteria.

 

Prices shown on the Site are in Euros (€) and are inclusive of VAT at the applicable rate. If the customer payment currency is not Euros, the final price will be calculated in accordance with the applicable exchange rate on the day of payment transaction.